PRIVACY POLICY

  1. Data controller

1.1 The data controller is CROSS THE AGES SAS, whose head office is located at 5 rue d'arcole, 13006 Marseille (hereinafter “CROSS THE AGES”). As such, CROSS THE AGES – and/or its service providers acting in its name and on its behalf – determines the purposes, technical and legal means of processing personal data and undertakes to take all necessary organizational measures to guarantee secure processing that complies with the Data Protection Act of January 6, 1978, as amended by the law of August 6, 2004 (hereinafter, “the Law”) and the European Regulation of April 26, 2016 relating to the protection of the data of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter the “GDPR Regulation”).


1.2. CROSS THE AGES is free to choose any natural or legal person who processes the personal data of Users at its request and on its behalf (hereinafter “the subcontractor”). Where applicable, CROSS THE AGES undertakes to select a subcontractor offering sufficient guarantees as to the technical and organizational security measures for the processing of personal data.


  1. Processing of personal data

2.1. Use of the Site, access to certain of its sections and/or any request for information or services from Users of the Site may result in the communication of personal data. The processing of this data by CROSS THE AGES, in its capacity as Data Controller, and/or by service providers acting in the name and on behalf of CROSS THE AGES, will comply with the Law and the GDPR Regulation.


2.2. This Privacy Policy is intended to allow Users to know, even before accessing the different sections of the Site and communicating their personal data, how CROSS THE AGES processes the personal data of Users of the Site. The User must necessarily read it before communicating their personal data by accepting the cookie policy provided for this purpose upon entering the Site.


2.3 Personal data will be processed mainly in an automated manner, with procedures strictly linked to the purposes mentioned in point 3.


CROSS THE AGES ensures that Users' personal data is treated securely and confidentially and takes appropriate measures to prevent the loss, misuse, alteration and deletion of this personal data.


2.4. CROSS THE AGES also collects certain personal data from Users in order to recognize them and offer them an optimal, quality and personalized user experience. This collection also makes it possible to correct any errors on the Site. The information collected concerns the User's connection (IP address, geographical area, day and time of consultation, services consulted and/or used, etc.) as well as the device from which the connection takes place.


2.5 The Site, to better meet the User's needs and personalize them, uses cookies. The purpose of the cookie is to signal your visit to the Site.


2.6. Any failure, partial or inaccurate information on personal data, indicated by an asterisk, and therefore necessary for the execution of the requested service, makes it impossible. On the other hand, any failure, partial or inaccurate information on optional personal data is without consequence.


  1. Purposes of processing personal data

Users' personal data is processed to enable the processing and delivery of orders placed on the Site.


The ordering process on the Website www.crosstheagesmerchandising.com requires the creation of a Customer account in which information is stored and protected by a password that the Customer chooses.


Subject to validation by an “opt-in” from the customer, personal information (personal data, e-mail address, gender, etc.) may also be used by CROSS THE AGES and/or its partners for commercial purposes such as sending newsletters or requests.



  1. Personal data likely to be processed

User information that they provide by filling out forms or creating their customer account is collected and processed. This information may include Users' name, gender, height, address, email address and telephone number.


  1. Consent

The User has the right to withdraw consent at any time. The withdrawal of consent does not call into question the lawfulness of the processing already carried out, based on the consent given before this withdrawal. This right can be exercised electronically at the following address merchandising@crosstheages.com or by ordinary post to the following address: CROSS THE AGES SAS –5 rue d'Arcole, 13006 Marseille / FRANCE.


  1. Duration of retention of personal data

In accordance with the legal requirements imposed by the Law and the GDPR Regulation, CROSS THE AGES only keeps Users' personal data for the time reasonably necessary to enable the accomplishment of the purposes for which they are processed.


  1. Communication of Users' personal data for internal purposes

7.1. Personal data may be transmitted to employees or collaborators of CROSS THE AGES who, operating under the direct authority of CROSS THE AGES, are appointed data controllers or subcontractors of this data and receive appropriate operational instructions. Personal data may also be brought to the attention of employees or collaborators of the data controllers if the latter, appointed by CROSS THE AGES, so decide and provided that these data are processed in accordance with the purposes pursued.


7.2. CROSS THE AGES ensures that subcontractors, employees or collaborators guarantee the same level of protection as itself and ensures that these subcontractors, employees or collaborators process personal data only for the purposes authorized by the purposes pursued, with the required discretion and security.


7.3. Personal data directly communicated by Users by filling out online forms may be communicated and processed by external service providers acting in the name and on behalf of CROSS THE AGES.


7.4 The data is not likely to be transferred to a country outside the European Union.


  1. The rights recognized to Users

8.1. CROSS THE AGES guarantees fair and lawful processing of Users’ personal data.


8.2. CROSS THE AGES guarantees the User a right of access to their personal data.


In accordance with article 15 of the GDPR Regulation, the User has the right to obtain from CROSS THE AGES the following (but non-exhaustive) information concerning his personal data:


  1. the purposes of the processing;
  2. the categories of personal data concerned;
  3. the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular recipients who are established in third countries or international organizations;
  4. where possible, the planned retention period of the personal data or, where this is not possible, the criteria used to determine this period;
  5. the existence of automated decision-making, including profiling, referred to in paragraphs 1 and 4 of Article 22 of the GDPR Regulation and, where applicable, at a minimum, useful information regarding the underlying logic, as well as as the significance and anticipated consequences of such processing for the data subject.

8.3. CROSS THE AGES guarantees the User a right of access to their personal data.


In accordance with Article 16 of the GDPR, incorrect or inaccurate data may be rectified or deleted at any time. Initially, the User will make the necessary modifications themselves from their user account, then the User will ask CROSS THE AGES to make the modifications if necessary.


The User has the right to obtain the deletion of his personal data in the cases listed in Article 17 of the GDPR.


8.4. CROSS THE AGES guarantees the right to restriction of processing.


The User has the right to obtain limitation of the processing of his personal data in the cases listed in Article 18 of the GDPR Regulation.


8.5. CROSS THE AGES guarantees the right to data portability.


In accordance with article 20 of the GDPR Regulation, Users have the right to receive from CROSS THE AGES personal data concerning them in a structured, commonly used and machine-readable format. They also have the right to transmit this data to another data controller, without CROSS THE AGES obstructing this in the cases provided for by the GDPR Regulation.


8.6. CROSS THE AGES guarantees the right to object to data processing


The User has the right at any time to object to the processing of his personal data, when there are compelling and legitimate reasons relating to his particular situation. In this case, CROSS THE AGES will no longer process the personal data, unless there are legitimate and compelling reasons for the processing which prevail over the interests and rights and freedoms of the User, or for the observation, the exercise or defense of legal rights.


8.7. CROSS THE AGES guarantees the right to make a claim


The User has the right to make a complaint concerning the processing of his personal data by CROSS THE AGES to the Commission National de l'Informatique et des Libertés, the competent body for French territory.


8.8. The User may, at any time, exercise the rights mentioned above by sending a message electronically to the following address merchandising@crosstheages.com or by ordinary post to the following address: CROSS THE AGES SAS – 5 Rue d'Arcole, 13006 Marseille / FRANCE.



  1. Limitation of liability of the data controller

CROSS THE AGES cannot be held responsible for the loss, corruption of data or identity theft, which may be caused in particular, but not limited to, by the presence of viruses or computer attacks.


  1. Terms of modification of User data

The User may, at any time, modify the data provided by sending a message electronically to the following address merchandising@crosstheages.com or by ordinary post to the following address: CROSS THE AGES SAS – 5 Rue d' Arcole, 13006 Marseille / FRANCE.


  1. Cookies

Cookies are used on the site to improve the User experience.


The cookie identifies the User's computer and allows the site to remember their personal settings. Cookies are also used for statistical purposes.


The User can program his browser to know when a cookie will be activated. This allows the User to reject the use of the cookie or ask the browser to delete the cookie at the end of their visit to the site. The online store cannot be used if cookies are refused.


Once connected, a user identifier will be assigned to the User, which allows anonymized internet tracking on several media (tablet, desktop, telephone, etc.).


No personal data is collected or connected to the user identifier and the User can object to the use of such cookies or by sending an email to the following address: merchandising@crosstheages.com .


  1. Changes to the Privacy Policy

CROSS THE AGES reserves the right to modify this Confidentiality Policy in order to comply with the obligations provided for by legislation protecting privacy or in order to adapt it to its practices. Consequently, the User is invited to consult it regularly in order to be aware of possible modifications and adaptations.


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